Privacy Policy

This Privacy Policy explains how Sunbeam Studios, located at 205 Waterfield Road, Ground Floor, Mumbai, Maharashtra, 400050, India, collects, uses, and protects your personal data when you use our online platform or services.

We are committed to protecting your privacy and handling your data in an open and transparent manner. Sunbeam Studios acts as the data controller responsible for your personal data processed in connection with our site and services.

Data We Collect

We collect personal data you provide directly to us when you use our site, make a booking, inquire about services, or communicate with us. This may include:

• Contact information: Your name, email address, phone number, and billing or postal address.
• Booking details: Information related to the studio rental, services, or equipment you book, including dates, times, and specific requirements.
• Payment information: While we do not store your full payment card details on our servers, information related to your transaction is processed by secure third-party payment gateways.
• Communications: Records of your interactions with us, such as emails or messages sent through our platform.

We also automatically collect certain data when you visit or use our online platform:

• Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
• Device Information: Information about the device you use to access the site, such as device type and unique device identifiers.

How We Use Your Data

We use the personal data we collect for various purposes based on different legal bases:

• To provide and manage our services: Processing your bookings, facilitating studio rental and requested services, managing your account, and communicating with you about your bookings. This is primarily based on the performance of a contract with you.
• To communicate with you: Responding to your inquiries, sending confirmations, updates, and service-related announcements. This is necessary for the performance of a contract or based on our legitimate interests in providing good customer service.
• To improve our site and services: Analyzing usage data to understand how our platform is used, identify areas for improvement, and enhance user experience. This is based on our legitimate interests in improving our business.
• Marketing communications: With your consent, or where otherwise permitted by law, we may send you promotional materials or information about services that may interest you. You can opt out of these communications at any time.
• To comply with legal obligations: Meeting legal or regulatory requirements.
• For security and fraud prevention: Protecting our platform, users, and business operations. This is based on our legitimate interests and legal obligations.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data with third parties only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, analytics, and communication services. These providers are obligated to protect your data and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, including the GDPR, you have certain rights regarding your personal data. These may include the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request erasure of your personal data.
• Object to the processing of your personal data.
• Request restriction of processing your personal data.
• Request data portability.
• Withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.

Cookies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your data may be processed and stored in locations outside of your country. We take steps to ensure that any such international transfers comply with applicable data protection laws and that your data is subject to appropriate safeguards, such as relying on recognized legal mechanisms for data transfer where required.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:

Sunbeam Studios
205 Waterfield Road, Ground Floor,
Mumbai, Maharashtra, 400050, India